We do our best to provide our customers with fast shipping and handling times. We get “in stock” orders out within 24 hours of order placement so customers can have their products in a timely fashion. Our employees pack each order with care so products arrive in excellent condition to ensure customer satisfaction.
We reserve the right to select the best shipping option on orders. We use USPS (first class and priority), UPS (ground, three day, two day and overnight) and Fedex (ground, two day and overnight). UPS does not deliver to PO box addresses. Our systems find the quickest most affordable way to deliver goods to our customers.
Extra charges may be applied to residents outside the continental US. Vacuum Cleaner Market is pleased to offer a Free Shipping promotion on all orders of $25 or more as well Free Second Day Air and Free Overnight Shipping on select vacuums. Promotional shipping times are only valid for continental US customers only. Hawaii, Alaska, Virgin Islands, Puerto Rico and any other US territories do not qualify. Below are our shipping rates on standard orders. We reserve the right to cancel any order requiring shipping outside of the continental US.
Second Day Air and Free Overnight Shipping Guidelines
Free Overnight and Second Day Air vacuum cleaners are guaranteed to ship as stated. Other items in the order (including other vacuums) are not guaranteed to be sent with the same shipping method. The remaining items will in fact qualify for Free Shipping as they are part of an order over $25. We reserve the right to ship the remainder of the items in the best way we see fit. Whenever possible we do our best to ship orders all in the same package regardless of promotional shipping.
Promotional shipping method will be used according to the zone charts for the selected provider. For instance if the customer is located in Zone 1 from one of our warehouses, UPS guarantees next day delivery for standard ground. This means that all promotional shipping vacuum cleaners may not be shipped with overnight or second day delivery, but we do guarantee the delivery time will meet the shipping promotion (barring carrier service delay).
As part of our buyer protection we will automatically send shipments with vacuums valuing $500 and above with "signature required" upon delivery. If you wish to have your order delivered without "signature required" please email email@example.com or cal 1-877-819-6857. Provide your order # and name so we can identify your shipment and remove the "signature required" feature.
Overnight and Second Day orders received before 2:00 PM Eastern Standard Time Monday-Friday (minus holidays for UPS and Fedex) will ship out the same day. Orders received after this time may ship out the next day. We will make our best attempt to process these shipments the same day as received, however we cannot guarantee it.