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Shipping

We do our best to provide our customers with fast shipping and handling times. We get “in stock” orders out within 24 hours of order placement so customers can have their products in a timely fashion. Our employees pack each order with care so products arrive in excellent condition to ensure customer satisfaction.

We reserve the right to select the best shipping option on orders. We use USPS (first class and priority), UPS (ground, three day, two day and overnight) and Fedex (ground, two day and overnight). UPS does not deliver to PO box addresses. Our systems find the quickest, most affordable way to deliver goods to our customers.

*All orders may be subject to further screening if suspected of fraud. If an order is flagged as fraud, please allow up to 1-2 Business Days for review. Upon denial, orders will be cancelled and refunded in full. Upon approval, orders will be shipped via the method stated on the product page, or the method specified via the customer.

Orders over $200 will be sent via signature upon delivery with the shipping carrier we have chosen. This is to prevent crime and theft upon delivery as Vacuum Cleaner Market is not responsible for theft of goods after delivery. If you would like to request the signature upon delivery to be waived, or you would like to have your order shipped to a differernt address, we require the purchaser to contact us directly to make these changes. If you would also like to request delivery upon a certain day, we are more than happy to hold your item and coordinate a delivery date that works best for your schedule. Please contact us directly to make any of these changes to your order either via Phone or Email.

Extra charges may be applied to residents outside the continental US. Vacuum Cleaner Market is pleased to offer a Free Shipping promotion on all orders of $25 or more as well Free Second Day Air and Free Overnight Shipping on select vacuums. Promotional shipping times are only valid for continental US customers only. Hawaii, Alaska, Virgin Islands, Puerto Rico and any other US territories do not qualify. Below are our shipping rates on standard orders. We reserve the right to cancel any order requiring shipping outside of the continental US.

Order Value
Shipping Cost
$.01 - $24.99
$6.95
$25.00 and over
Free

Second Day Air and Free Overnight Shipping Guidelines

 

Free Overnight and Second Day Air vacuum cleaners are guaranteed to ship as stated. Other items in the order (including other vacuums) are not guaranteed to be sent with the same shipping method. The remaining items will in fact qualify for Free Shipping as they are part of an order over $25. We reserve the right to ship the remainder of the items in the best way we see fit. Whenever possible we do our best to ship orders all in the same package regardless of promotional shipping. 

Promotional shipping method will be used according to the zone charts for the selected provider. For instance if the customer is located in Zone 1 from one of our warehouses, UPS guarantees next day delivery for standard ground. This means that all promotional shipping vacuum cleaners may not be shipped with overnight or second day delivery, but we do guarantee the delivery time will meet the shipping promotion (barring carrier service delay).

As part of our buyer protection we will automatically send shipments valuing $200 and above with "signature required" upon delivery. If you wish to have your order delivered without "signature required" please email contact@vacuumcleanermarket.com or call 1-877-819-6857. Provide your order # and name so we can identify your shipment and remove the "signature required" feature. Removing shipping delivery signatures will need to be done prior to shipment. 

Overnight and Second Day orders for East Coast orders, received before 8:30 AM PST(11:00AM EST) Monday's, and 9:00 AM PST (12:00PM EST), Tuesday-Friday (minus holidays for UPS and FedEx) will ship out the same day. Overnight and Second Day orders for West Coast orders, received before 1:30 PM, PST, Monday-Friday, (minus holidays for UPS and FedEx), will ship out the same day.

Orders received after this time may ship out the next day. We will make our best attempt to process these shipments the same day as received, however we cannot guarantee it.

 

Promotional Shipping Methods:

Discount Codes: Monetary discount codes void any promotional shipping methods. If you choose to apply a discount code to your order, your item/items will be shipped via a ground shipping method. If you choose to apply a monetary discount code to your order, this will also void any site promotional offers, such as free promotional site coupons applied to your order.