COVID-19 Update: Our company is processing and shipping orders Monday-Friday. We currently have a 1-2 business day handling time. Please note that USPS shipments now have a delay in shipping orders as well. Please sign up for text / email alerts when you receive your tracking number so you know the status of your order. Please do not contact us with shipping related questions unless it's been more than 10 business days and you have not received your tracking information. We appreciate your patience and understanding. Please stay safe, our hearts are with you all.
Please note that Overnight and 2 Day Shipping Options are NOT AVAILABLE to due carrier overload. Our staff will contact all vacuum orders via the contact method used at purchase. We will ship your order in the quickest method possible.
We are taking all necessary safety precautions in packing our customers orders- This involves sanitizing all incoming and outgoing inventory. Please Contact Us with any questions.
We do our best to provide our customers with fast shipping and handling times. We get “in stock” orders out within 24 hours of order placement so customers can have their products in a timely fashion. Our employees pack each order with care so products arrive in excellent condition to ensure customer satisfaction.
We reserve the right to select the best shipping option on orders. We use USPS (first class and priority) and Fedex (ground, two day and overnight). (If FedEx does not deliver to your address and you would like to request a UPS shipment, please email us before your items ship as all orders are defaulted to ship with FedEx). Our systems find the quickest, most affordable way to deliver goods to our customers.
Please note that Vacuum Cleaner Market is not liable for delivered items that are stolen after delivery.
*All orders may be subject to further screening if suspected of fraud. If an order is flagged as fraud, please allow up to 1-2 Business Days for review. Upon denial, orders will be cancelled and refunded in full. Upon approval, orders will be shipped via the method stated on the product page, or the method specified via the customer.
Orders over $150 will be sent via signature upon delivery with the shipping carrier we have chosen. This is to prevent crime and theft upon delivery as Vacuum Cleaner Market is not responsible for theft of goods after delivery. If you would like to request the signature upon delivery to be waived, or you would like to have your order shipped to a differernt address, we require the purchaser to contact us directly to make these changes. If you would also like to request delivery upon a certain day, we are more than happy to hold your item and coordinate a delivery date that works best for your schedule. Please contact us directly to make any of these changes to your order either via Phone or Email.
Extra charges may be applied to residents outside the continental US. Vacuum Cleaner Market is pleased to offer a Free Shipping promotion on all orders of $25 or more as well Free Second Day Air and Free Overnight Shipping on select vacuums. Promotional shipping times are only valid for continental US customers only. Hawaii, Alaska, Virgin Islands, Puerto Rico and any other US territories do not qualify. Below are our shipping rates on standard orders. We reserve the right to cancel any order requiring shipping outside of the continental US.
Second Day Air and Free Overnight Shipping Guidelines
Free Overnight and Second Day Air vacuum cleaners are guaranteed to ship as stated. Other items in the order (including other vacuums) are not guaranteed to be sent with the same shipping method. The remaining items will in fact qualify for Free Shipping as they are part of an order over $25. We reserve the right to ship the remainder of the items in the best way we see fit. Whenever possible we do our best to ship orders all in the same package regardless of promotional shipping. If you are shipping to Alaska or Hawaii, we cannot guarantee overnight or second day delivery as that will depend upon what area you live in, and which carrier services your area. We will send your items the quickest method possible.
Promotional shipping method will be used according to the zone charts for the selected provider. For instance if the customer is located in Zone 1 from one of our warehouses, UPS guarantees next day delivery for standard ground. This means that all promotional shipping vacuum cleaners may not be shipped with overnight or second day delivery, but we do guarantee the delivery time will meet the shipping promotion (barring carrier service delay).
As part of our buyer protection we will automatically send shipments valuing $200 and above with "signature required" upon delivery. If you wish to have your order delivered without "signature required" please email email@example.com or call 1-877-819-6857. Provide your order # and name so we can identify your shipment and remove the "signature required" feature. Removing shipping delivery signatures will need to be done prior to shipment.
Overnight and Second Day orders for East Coast orders, received before 8:00 AM PST(11:00AM EST) Monday-Friday (minus holidays for UPS and FedEx) will ship out the same day. Overnight and Second Day orders for West Coast orders, received before 10:00 AM, PST, Monday-Friday, (minus holidays for UPS and FedEx), will ship out the same day. If you are shipping to Alaska or Hawaii, we cannot guarantee overnight or second day delivery as that will depend upon what area you live in, and which carrier services your area. We will send your items the quickest method possible.
Orders received after this time may ship out the next day. We will make our best attempt to process these shipments the same day as received, however we cannot guarantee it.
Promotional Shipping Methods:
Discount Codes: Monetary discount codes void any promotional shipping methods. If you choose to apply a discount code to your order, your item/items will be shipped via a ground shipping method. If you choose to apply a monetary discount code to your order, this will also void any site promotional offers, such as free promotional site coupons applied to your order.